Sustainability
The transition to sustainable business models has become essential to long‑term resilience.
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Customer Verification
Fast, Secure and Fully Digital Customer Identity Verification
Verifying a customer’s identity should be quick, accurate and straightforward. Long forms, manual checks and paper documents slow down onboarding and frustrate both customers and teams.
CRIF’s Customer Verification solution provides a simple, secure digital process that captures identity documents, verifies authenticity against a 64 point facial bio-metric check and extracts key information instantly. This gives your organisation a fast and reliable way to confirm identity, reduce risk and deliver a smoother customer experience.
With automated validation, clear progress updates and instant document capture, customers complete their verification in minutes. Your team receives structured, actionable information with full audit trails and supporting documentation in one place.
Identity Verification made simple
The Customer Verification solution captures passports, ID cards, driver's licenses, and proof-of-address documents in real-time. Advanced validation checks confirm document authenticity, while OCR technology automatically extracts essential data into usable fields. Customers simply click a secure link, upload their documents and follow a guided flow that is designed to reduce friction and speed up onboarding.
Your organisation can customise branding, messaging and communication, creating a professional and consistent experience. All reports are presented in a central case view, with ongoing reminders, storage of documents, and clear audit trails that support due diligence and regulatory compliance.
- Instant capture and verification of identity documents
- A smooth, guided experience for every customer
- Complete case handling for your team
Key benefits
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Simplify customer identity verification with secure, fully digital checks supported by CRIF data and technology.